Points of support and contact on Instagram
This article explains the points of contact for people who use Instagram, and provides information on how you can find support for relevant issues that you may need help with.
The quickest way to find support on Instagram is by visiting the Instagram Help Center where you can learn more about issues including, account settings, privacy and security, and how to report content. For most issues, the Help Center is the easiest way to get support.
Alternatively, please use this form which will help to route you to support for your issue including relevant contact channels where you will receive an automated email with information about your report, including, in some cases, a unique reporting number.
If you receive a unique reporting number, you should save this number in case you need to contact us about your report. We may respond to your report and ask for more information. If you receive an email from us, please respond directly to that email so that our team can continue to look into your report.
How to contact us#
Find support on the Instagram Help Center
- The Instagram Help Center provides self-serve support and adv
Support- och kontaktpunkter på Instagram
Den här artikeln förklarar kontaktpunkterna för personer som använder Instagram och tillhandahåller information om hur du kan hitta support för relevanta problem som du kan behöva hjälp med.
Det snabbaste sättet att hitta support på Instagram är att besöka Instagrams hjälpcenter där du kan ta reda på mer om problem som gäller bland annat kontoinställningar, integritet och säkerhet samt hur du anmäler innehåll. För de flesta problem är Hjälpcenter det enklaste sättet att få support.
Du kan även använda detta formulär som hjälper dig att hitta support för ditt problem, däribland relevanta kontaktkanaler där du får ett automatiskt e-postmeddelande med information om din anmälan inklusive, i vissa fall, ett unikt anmälningsnummer.
Om du får ett unikt anmälningsnummer bör du spara detta nummer ifall du behöver kontakta oss om din anmälan. Vi kan svara på din anmälan och be om mer information. Om du får ett e-postmeddelande från oss ska du svara på det direkt så att vårt team kan fortsätta att undersöka din anmälan.
Så här kontaktar du oss#
Hitta support i Instagrams hjälpcenter
- Instagrams hjälpcenter tillhandahåller självbe
How to Contact Instagram: The Most Reliable Methods Explained
What to Know
- Report a problem in the app by going to your Profile > Menu > Settings > Help > Report a Problem.
- Fill out a specific form in the Help Center for DMCA, nonprofit fundraiser, donations or payment support.
- Send mail to Instagram LLC, Willow Road, Menlo Park, California or call or email support@
This article explains the main methods you can use to contact Instagram. Since Instagram doesn't have a dedicated support team, getting in contact with a real person may be extremely difficult.
How to Fix It When Instagram Is Not Working
How to Contact Instagram in the App
You can report spam or abuse, a feature that isn't working, or bad image/video quality in Instagram's Help Center directly within the app. You can also give general feedback.
Tap your profile icon in the bottom menu.
Tap the menu icon in the top right.
Tap Settings.
Tap Help.
Tap Report a Problem.
Select one of the following options:
- Spam or Abuse
- Something Isn't Working
- General Feedback
- Image or Video Quality Issue
If you selected S
Method 1: Shake Your Phone to Report a Problem on Instagram
Using this option, you can shake your phone wherever you see a problem on Instagram and report it. This is helpful if you have trouble describing the problem.
Step 1: In the Instagram app, tap the menu button in the Profile tab. Tap on Settings.
Step 2: Tap on Help > Report a Problem.
Step 3: Turn on Shake phone to report a problem > Go back and shake phone.
Step 4: Shake your phone where the issue is occurring. Now, tap on Report a Problem.
Step 5: Describe the issue. You can upload more images using the Upload option and tap on Send.
Method 2: Report Problem Without Shaking the Device
Step 1: In the Instagram app, tap on the menu button in the Profile tab > Settings.
Step 2: Tap on Help > Report a Problem.
Step 3: Select Report a Problem Without Shaking.
Step 4: Tap on Include and continue to add logs to help Instagram understand the problem better.
Step 5: Explain the problem in brief and tap on Send.
Also Read: How to fix the ‘We Limit How Often You Can Do Certain Things on Instagram’ error
Method 3: Report
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- Instagrams hjälpcenter tillhandahåller självbe